Effective Date: 1/12/2024

At English with Parker (referred to as “we,” “us,” or “our”), protecting your personal data is our priority. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.englishwithparker.com (“Website”) or engage with our services. By using our Website, you agree to the terms outlined here.

If you are a resident of the European Economic Area (EEA) or California, additional rights may apply to you as described below.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information You Provide

When you interact with us (e.g., via forms, subscriptions, purchases, or inquiries), you may provide:

• Full name

• Email address

• Phone number

• Payment information (processed securely by third-party payment providers)

• Location (e.g., for billing purposes)

• Any additional information you provide voluntarily

b. Information Collected Automatically

When you access our Website, we automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers

• Usage Data: Pages viewed, time spent on pages, clicks, referring/exit URLs

• Cookies and Tracking Data: Information to improve functionality and marketing

c. Sensitive Information

We do not knowingly collect sensitive personal data (e.g., health, political, or religious information).

2. How We Use Your Information

We collect and use your information for the following purposes:

• Service Delivery: To process orders, deliver services, and provide customer support

• Improvement: To analyze Website performance and improve user experience

• Marketing and Communication: To send promotional content, newsletters, or updates (you can opt out at any time)

• Legal Compliance: To meet legal obligations and protect against fraudulent or illegal activity

We will only use your data where we have a legal basis to do so, such as your consent, contract necessity, or compliance with the law.

3. Legal Bases for Processing (GDPR)

If you are located in the EEA, we process your data under the following legal bases:

• Consent: When you provide explicit consent (e.g., subscribing to a newsletter)

• Contract: To fulfill a contract (e.g., providing a paid service)

• Legal Obligation: To comply with applicable laws

• Legitimate Interests: For purposes that are reasonably necessary for our business (e.g., improving services)

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data with trusted third parties, such as:

• Service Providers: Payment processors, email marketing platforms, analytics tools

• Legal Authorities: To comply with legal obligations, enforce our policies, or protect our rights and safety

• Business Transfers: In case of a merger, acquisition, or sale of our business

Third parties are required to protect your data and only use it for specified purposes.

5. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to improve functionality and user experience. Types of cookies include:

• Essential Cookies: Required for Website functionality

• Performance Cookies: Analyze site usage to enhance performance

• Marketing Cookies: Provide targeted advertisements

You can control cookies through your browser settings or opt out of tracking via [link to cookie preferences or opt-out page].

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once data is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

Under GDPR (EEA Residents):

• Access your data and request a copy

• Request correction or deletion of your data

• Restrict or object to processing

• Data portability (receive your data in a structured format)

• Withdraw consent for data processing at any time

Under CCPA (California Residents):

• Request disclosure of the categories and specific pieces of personal data collected

• Request deletion of personal information

• Opt out of the sale of personal data (though we do not sell your data)

To exercise these rights, contact us at lorena@englishwithparker.com. We will respond within the legally required timeframe.

8. Data Security

We use industry-standard security measures, including encryption and secure servers, to protect your data. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

If you believe your data has been compromised, please contact us immediately at lorena@englishwithparker.com.

9. International Data Transfers

If you are accessing our Website from outside of Spain, your data may be transferred and stored on servers located in Spain or other countries. By using our services, you consent to this transfer.

10. Third-Party Links

Our Website may include links to third-party websites. We are not responsible for their privacy practices or content, and we encourage you to review their policies.

11. Children’s Privacy

Our Website is not intended for individuals under the age of 13, and we do not knowingly collect information from children. If you believe we have collected such information, please contact us immediately, and we will delete it.

12. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices, technology, or legal obligations. The “Effective Date” at the top of this page indicates the most recent revision.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Owner Name: Lorena Parker Email:lorena@englishwithparker.comAddress: Murcia, Spain